Tuesday, August 31, 2010

Ford Poice Interceptor Revealed

The All-New Ford Police Interceptor is PURPOSE-BUILT to Lead Market and Support Those Who Serve and Protect. 

Ford reveals its all-new 2012, purpose-built Police Interceptor, engineered to exceed durability, safety and performance of today's leading police car – the Ford Crown Victoria Police Interceptor.  Gresham Ford has been a proud Oregon Ford dealership serving the municipal fleet needs of Portland, Salem and Vancouver metro areas.  The 2012 New Ford Police Interceptor sedan will offer two fuel-efficient power train options – including Eco Boost with all wheel-drive – along with an array of safety technologies; interior has been designed to meet unique law enforcement needs of the northwest.  Oregon and Washington are known for the overcast rainy weather and the all wheel drive offered by the 2012 Police Interceptor answers that need.  Gresham Ford has an educated and knowledgeable staff ready to demonstrate the advantages and benefits of the Eco Boost gasoline direct-injection turbocharged engine technology which  adds 125 patents and patent applications to Ford's 4,618 active and thousands of pending U.S. patents.  So as you can imagine with all those new patents - there is a lot of impressive new technology to consider when expanding a police pursuit fleet of vehicles. 

Ford's new Police Interceptor will be offered without interruption when production of the Ford Crown Victoria ends in late 2011.  You can contact Annette Wetzel-Ramirez, Municipal/Commercial Fleet Manager, at Gresham Ford for an updated order and price guide.  Gresham Ford held the award for largest municipal Oregon Ford dealer for almost 5 years in a row.  You can also contact her via e-mail to answer any questions you may have about the all new 2012 Ford Police Interceptor available through the Gresham Ford Fleet Department

Ford confirms production of an additional Police Interceptor, a utility vehicle that will be pursuit-rated to complement the sedan; vehicle to be revealed later this year.  This vehicle will take place of the Special Service Vehicle Expedition that has been so popular among the Oregon and Washington Police and Law Enforcement Agencies.  Gresham Ford with Municipal Fleet Manager Annette Wetzel-Ramirez holds the Ford Expedition Special Service Vehicle Contract with the State of Oregon.  Call for up to date production times, order guides with option listings as well as a government price guide for the State of Oregon Fleet departments at 503-969-4184. 

In Las Vegas on March 12, 2010 Ford revealed its all-new, purpose-built Police Interceptor sedan, showcasing a car for law enforcement officials that will exceed the durability, safety, performance and fuel economy of the industry's leading police car the Ford Crown Victoria.  Remember that the Crown Victoria is the only pursuit rated vehicle that has been tested and PASSES 75-MPH REAR-END CRASH TESTING. 
Ford Crown Victoria Police Interceptor is the only police pursuit sedan on the market tested to meet 75-mph rear-end crash tests without a fuel-tank puncture.  And Ford is the only vehicle manufacturer to publish 75-mph test results.  Officer Safety is the first priority for Ford Motor Company and Gresham Ford.  Ford, the police vehicle market leader for 15 years, specifically designed and engineered an all-new Police Interceptor to handle the rigors of police work, including industry-leading power train, safety and technology innovations.

The all new Police Interceptor offers the INDUSTRY-FIRST FIRE SUPPRESSION SYSTEM (FSS) as optional equipment.  Reduce the risk of injury in a high-speed, high-energy rear impact. As indicated
by data from the ABS sensors, a backup timer initiates the First Fire Suppression System 6 seconds after impact – releasing chemicals when the car is coming to a stop.  FSS chemicals are stored in an unpressurized liquid state and work on a 2-gas generator setup similar to that used to deploy airbags. 

Gresham Ford Municipal Fleet will also be offering the INDUSTRY-FIRST, FACTORY-INSTALLED BALLISTIC DOOR PANEL also as optional equipment in attempts to again increase officer safety.  Shielding against all Type III rounds, this panel is certified to National Institute of Justice Standard
0108.01, crash-rated to federal standards and weather-tested from -49°F to 104°F. It’s covert (invisible
from the outside) and lightweight, plus it won’t interfere with windows, locks or interior space. Select a
panel for the driver’s door only (Option Code 90L) or for both front doors (Option Code 90B).  This is an option not offered with the Dodge Charger or the Chevy Tahoe.  Additionally neither the Dodge or Chevy have passed 75mph rear test crash ratings. 

The interior space specifically the front seating has been enhanced for greater comfort and support, seat backs and head restraints are redesigned. Seat-cushion trim is improved with lumbar bolster added. 
STANDARD V8. The only squad car in its class standard-equipped with a 4.6L OHC V8 FFV – 250 hp and 297 lb.-ft. of torque.  This means that city fleets can now utilize E85 which has historically been up to a dollar cheaper than regular unleaded gasoline.  FFV = EPAct CREDITS. Purchase a Crown Victoria Police Interceptor for your force and you can earn EPAct credits for greater flexibility in choosing the remainder of your fleet vehicles.  This will continue to provide safety and flexibility to municipal fleets even as budgets are tight.  The ENGINE-IDLE METER tracks engine-idle time while the transmission is in P or N, and
helps schedule maintenance more accurately.  With a 200-AMP, HEAVY-DUTY ALTERNATOR that generates up to 200 amps of electrical capacity.  SPEED-SENSITIVE STEERING. Steering assist that adjusts automatically.  REAR-WHEEL DRIVE.  WIDE TRACK. The 65.6-in. rear track width is not only best in the Interceptor class, it makes for precision handling.  BODY-ON-FRAME CONSTRUCTION. 
The rugged body is secured to a separate frame composed of hydro formed steel (a Crown Victoria  exclusive) – built in the durable manner of many full-size pickups. Additionally the INTERIOR ROOMINESS of the 2012 Ford Crown Victoria Police Interceptor is the Best-in-class with 107.5 cu. ft. of passenger volume – plus a best-in-class 20.6 cu. ft. of trunk space.  That is a lot of room for a lot of equipment. 

POWER-ADJUSTABLE BRAKE AND ACCELERATOR PEDALS continue the tread of this police pursuit vehicle creating a comfortable safe space for our public servants.  The Crown Victoria Police Interceptor also sports a FULL-SIZE SPARE.  Ford Motor Company and Gresham Ford suggest that oil change intervals be 5,000-MILE.  The 2012 Ford Crown Victoria Police Interceptor offers a  5-YEAR/60,000-MILE POWERTRAIN LIMITED WARRANTY. No deductible; goes beyond the 3-year/36,000-mile Bumper-to- Bumper Coverage – see Annette Wetzel-Ramirez, Municipal Fleet and Commercial Truck Manager, at Gresham Ford for complete details and qualifications.

Ford will also add a second Police Interceptor to the lineup, a utility vehicle to provide customers a choice of the best vehicle to suit their needs. More details will be released in the third quarter of this year or you can contact Annette and she will send it to you as soon as its available.  "Police nationwide asked for a new kind of weapon in the battle for public safety, and Ford is answering the call with a purpose-built vehicle – engineered and built in America – that's as dynamic as it is durable," said Mark Fields, Ford president of The Americas.

To develop the all-new Police Interceptor, Ford engineers worked hand-in-hand with Ford's Police Advisory Board of law enforcement professionals, which provided input on key vehicle attributes such as safety, performance, durability, driver comfort and functionality."Their feedback mattered to us," said Scott Tobin, Ford vehicle line director for cars and crossovers. "Safety and durability were at the top of their list. So safety and durability were at the top of ours."

The new 2012 Ford Crown Victoria Police Interceptor sports 5 Stars in all NHTSA1 crash tests.  FRONT-SEAT SIDE AIRBAGS which make up the PERSONAL SAFETY SYSTEM.TM Includes dual-stage front airbags,2 safety belt pretensioners, safety belt energy-management retractors, safety belt usage sensors, driver’s seat position sensor, crash severity sensor, restraint control module and Front-Passenger Sensing System.  The ANTI-LOCK BRAKE SYSTEM (ABS) along with  TRACTION CONTROL detects loss of traction and corrects to maintain course, reducing engine power when necessary.  It is also optional to have THE COURTESY LAMPS AND DOOR-LOCK disabled with a CONFIRMATION FLASH.  This  Disables interior courtesy lamps and prevents the parking lights from flashing when doors lock.  CUSTOM-FIT TRUNK PACK helps reduce the risk of injury in a highspeed rear impact, reduces possibility of equipment pushing into the back seat, and lessens risk of equipment penetrating fuel tank; drop-in design composed of highdensity polyethylene (HDPE) with protective DuPontTM Kevlar® barrier on front face.
A focus on safety Continuing Ford's safety leadership includes engineering the Police Interceptor to pass 75-mph rear-end crash testing. Currently, the Crown Victoria Police Interceptor is the only pursuit sedan to meet this test.   The new Police Interceptor also features Ford's exclusive Safety Canopy® side-curtain air bag rollover protection system to help protect front and rear outboard passengers in both rollover and side-impact crashes. The multiple side-curtain air bags use Ford's unique Roll Fold technology to help them slip between the occupant and the side window.  

With its Increased power, enhanced sophistication Ford's Police Interceptor engine strategy will provide a V-6 lineup that performs equal to or better than V-8 engines. The lineup comes with two power train options, allowing police to choose the powerhouse that best meets their patrol requirements.  A highly efficient 3.5-liter V-6 engine delivering at least 263 horsepower and E85 compatibility is 25 percent more efficient than the 4.6-liter Single Overhead Cam (SOHC) V-8 offered in the current Crown Victoria Police Interceptor.

Plus, an all-new 3.5-liter EcoBoost™ V-6 twin-turbocharged, direct-injection engine will deliver at least 365 horsepower and 350 ft.-lb. of torque across a broad rpm range.  "We have an extremely powerful standard engine, and to top that off, we also offer our exclusive EcoBoost technology," said Tobin. "Both are designed for the severe-duty cycle that police engage in on a daily basis."

EcoBoost brings municipalities and police fleet administrators the first ultra high-performance, yet environmentally friendly, police pursuit vehicle. Offering performance that bests normally aspirated V-8 powered police cruisers and comparable fuel economy and CO2 emissions to the standard V-6, EcoBoost represents a triple-win for police departments, the tax-paying constituents they serve and the environment they help collectively to preserve.

A high-capacity six-speed SelectShift Automatic™ transmission delivers the power of EcoBoost to the road via the sophisticated torque-sensing all-wheel-drive system.  "Ford remains committed to leading the police vehicle market, and our new Police Interceptor demonstrates how much engineering and innovation we're willing to invest to address the unique needs of those who protect and serve communities throughout America," Fields said.

Rigidly tested, police-tuned throughout its development, Ford's new Police Interceptor has been put through the paces, undergoing a battery of torture tests to ensure its individual components can hold up to the rigorous driving styles of police professionals.  Certification testing designed by the Michigan State Police and the Los Angeles County Sheriff's Department evaluates the durability and capability of the vehicle through a variety of tests where the car's systems are pushed to the limits for nearly an hour and a half – far exceeding the demands most patrol cars ever experience.

To meet the rigors of the durability testing, the brakes have been increased in size and performance. The cooling package is purpose-built as well, featuring a heavy-duty alternator and larger radiator. Its honeycomb grille is designed to work in harmony with the interior components, offering more air flow throughout the vehicle. Plus, the standard 18-inch steel wheels are vented, designed to work in concert with the enhanced brake system.  "This vehicle is pursuit-ready," said Carl Widmann, vehicle engineering manager. "It's no nonsense, through and through."

Functional, inside and out Special features continue inside, too. "Working with our police partners, we've considered every detail," said Ken Czubay, Ford vice president of Marketing, Sales and Service. "Approximately 90 percent of the interior has been redesigned to meet the needs of our special police customers."   Front seats have been specially designed, with a lower bolster removed to better accommodate officers' utility belts. Inserted into the seatback are anti-stab plates, designed to protect front-seat occupants.

The Police Interceptor second row also has been optimized to address police-specific needs.  The vinyl seats are specially sculpted and set back to improve second-row space and maximize legroom. The back door hinges are modified to open up another 10 degrees versus traditional rear doors.  The Ford Police Interceptor also is equipped with a column shift specifically designed so the console area is free for the ever-increasing amounts of aftermarket police equipment necessary for officers to do their jobs.

The new vehicle also features:   BLIS® (Blind Spot Information System): The system uses two radar sensors located in the rear quarter panels to detect vehicles in the surrounding lanes. If a vehicle enters the driver's blind-spot zones, the system alerts the driver with a warning light in the side-view mirror.

Cross Traffic Alert: This system uses the existing BLIS radar modules to sense oncoming traffic when slowly backing out of a parking spot. This industry-exclusive system functions only while the vehicle is in reverse and warns when cross-traffic appears within three car-widths.  Rear View Camera System: When the vehicle is in rear camera mode, a color image with guidance markers on the rear view mirror will assist the driver in backing up.

Reverse Sensing System: An audible tone will alert the driver to certain objects up to 6 feet behind the vehicle.  Standard AdvanceTrac® ESC (electronic stability control): This helps maintain the intended path by measuring side-to-side yaw, or skidding, by the vehicle's speed, throttle position and steering wheel angle. When wheel slip is sensed, AdvanceTrac reduces engine torque and applies selected brakes.  Ford SYNC®: The Ford-exclusive, hands-free information system has the potential to be customized and remapped to work specifically with police aftermarket equipment such as lights and sirens, allowing officers to focus on the task at hand.  Ford's new Police Interceptor sedan will be manufactured at Ford's Chicago (Ill.) Assembly Plant and will be offered without interruption when production of the Crown Victoria Police Interceptor ends in late 2011.

# # #

About Gresham Ford

Gresham Ford, this automotive industry leader based in Gresham, Oregon sells and services automobiles across the continental Northwest. With about 60 employees this family owned and community minded Oregon Ford dealer provides support for the Portland Vancouver area. Gresham Ford provides financial services through Ford Motor Credit Company as well as the CUDL or Credit Union Direct Lending Network. For more information regarding Gresham Ford's products, parts and service capabilities please visit http://www.greshamfordonline.com/

Friday, August 27, 2010

Is there a Teddy Bear in Your Future?

Every year the Gresham Soroptimists sponsor the Teddy Bear Parade in Downtown Gresham. It is a Gresham Signature Event – at least I’ve never been anywhere else where there is a Teddy Bear Parade other than Gresham. The registration fee is just $20. Entries can be from merchants, service organizations, schools, neighborhood groups or individuals – now that includes just about everybody!  Animals may be entered provided they are under full control of their masters (leashes are required) at all times.  Owners are responsible for their pet’s water and sanitation (that means “Pooper Scoopers” are required for your dog, horse, or hamster).  The entry forms are out, so let’s make this year’s event one for the record books. For more information and to request an application form, please call 503-666-2537 or you can send an e-mail
request to jan@tailmaderecords.com  Now if marching down the street holding your Teddy Bear is not
your thing – I guarantee watching others do this is golden!  So put the parade on your calendar –
Saturday, September 25, 2010.  The parade begins at 10:00 a.m. and events continue throughout the day in
downtown. Remember to come hungry. Local downtown restaurants promise to feed the appetites of all the
hungry bears, teddy bears that is.
Bess Wills
General Manager
Gresham Ford

Friday, August 20, 2010

Here are just some of the things that our customers are saying

I have purchased my last 3 vehicles at Gresham Ford and the process was easy. Everyone was so nice and our salesman was so patient with me explaining all about the sync program in my car and how everything works. I will always purchase my cars at Gresham Ford. Their service dept. is very eager to please, friendly & knowlegable.

–"They are very involved in the community’s well being"


– "Gresham Ford and the owner Bess Wills are models for a friendly, open car buying experience. I like their internet sales site too. Great Follow up by staff.


– "They continually give back to the community. I would recommend Gresham Ford to anyone looking for a new car or truck.


– "They are a great asset to this community. They truly are the dealer with a heart."


– "Gresham Ford has the best service and staff."

Gene Farr

– "Always a cheerful staff. "


– "Owner Bess Wills has incredible passion for the community and energy to attack problems while serving in a leadership capacity in many local organizations."


–"Huge Community Member, donates $100 to any local charity with any vehicle purchase. Great service, great people."


– "No pressure sales where the follow up is as good as the delivery."


– "Their customer service is incredible. We bought 3 cars from them and recommend another 3 friends that have also purchased there. They’re the BEST!"


– "Thank you for all your hard work you all do in the community.


– They helped get my daughters into their new Ford SUV’s. They were very helpful and went out of their way. Thanks Gresham."


– "I have never been to a car dealer where I have been shown more respect. I am thrilled there is a business run with such integrity."


– "Gresham Ford has been very generous to my favorite local charity, My Sisters House: printing event tickets and brochures, hosting Chamber of Commerce events for us, and discounting car repairs. We love Gresham Ford!"


– "Great service. What else could you ask for?"


–"It is so nice dealing with a locally owned company with people who live and work in the community and really care about their customers.

Big George

– Gresham Ford does so much for our community. It is not always about the almighty dollar.


– "Gresham Ford is community minded to the extreme. They help so many businesses and non-profit organizations in so many ways. Their staff are friendly and courteous. Very professional. There is no better dealership to deal with."


– "I purchased my first new vehicle from Gresham Ford and my experience far exceeded my expectations. It was a defining moment in my life thanks to Gresham Ford."


– "Gresham Ford has been a great community supporter. I have purchased my last three cars from Gresham Ford and have been extremely satisfied. Very professional and friendly. I will purchase my next car from them."


– "Community Involvement! Gresham Ford defines by their words and actions what being a community partner is all about. If you value your time, money and peace of mind. You need to shop Gresham Ford for sales and service."


– Gresham Ford is active in the community and support the needs of our area."


– "I received personal service from the owner, Bess wills, in finding the right car for me and my business. Gresham Ford is always there supporting community activities and organizations. They are truly the "Dealer with a Heart!"".


– "Great people and service. They give back to the local community in many ways."


– "I respect this car dealership for their community involvement and the leadership offered by management to various non-profit organizations."


– "Great service to its customers. They also donate $100 to a charity of your choice when you buy a car and donate to customers favorite charity when service work is done also."


– "When we bought our car we were not pressured we were made to feel at east with the sales and finance department. We told them what we could afford and they worked with us, they gave us a fair amount for our trade, too."


– "I love my Focus. Thank you for explaining Cash for Clunkers."


– "Laurie Schwarzkopf is a very hard working woman at Gresham Ford, that is why I love Gresham Ford.


– "The Customer Service is incredible."


– "Bess Wills is the GM of Gresham Ford and is co-chair for www.TryLocalFirst.org. Go to the web-site and find out what you can do to support your local community."


– "Best experience I’ve had buying a car and the service department is top notch."


–"Gresham Ford gives back to the local community and treats their customers like they are family."


–"They were very helpful in assisting my daughter with the purchase of a car. They gave her a fantastic deal."


–"The way this business gives back to the community is such a testament! They also provide excellent customer service when buying or servicing a car.


– "Gresham Ford gives back to their community in many ways. They give $100 to the charity of your choice when you purchase a car and 10% of what you spend for parts and service to your favorite charity or organization."


-"Gresham Ford is the only place in Portland that I would take my truck for service."


- " You guys did a 100% better job then the Sandy place, I took my Ranger out there and they had it for 12 hours and they did nothing to my car other than change the oil and I had asked for way more than that. I brought my car there and you guys did a great job you fixed all that I asked for and then some,"

Wednesday, August 18, 2010

Gresham Ford is your Discount Tire Store Serving Portland and Vancouver

Join us for the acceptance of the Ford Motor Company

2009 President's Award

Let’s Celebrate!

Our Thanks to you BUY FOUR TIRES GET $100 CASH REBATE!  BUY FOUR TIRES GET $100 CASH REBATE!  On these name brands: Goodyear, Continental, Yokohama, Hankook, Pirelli Dealer-installed retail tire purchases only, limit one redemption per customer. Purchase tires between 7/5/10 and 8/31/10. Rebate form must be postmarked by 9/30/10. See participating dealership for vehicle applications and details. Expires 8/31/2010.  Buy with Confidence! Low-Price Tire Guarantee Buy with Confidence! Low-Price Tire Guarantee In the unlikely event you find tires for less, we'll beat that price up to 30 days after your purchase!  Offer available for all makes and models. Requires presentation of competitors current price ad on exact tire sold by dealership. See participating dealership for details.  Expires 12/31/2010.  $39.95 or less The Works Fuel Saver Package $39.95 or less The Works Fuel Saver Package and provided by the Gresham Ford Quick Lane Service Center that works on ALL Makes and ALL Models.  Our Ford Service Department uses Motorcraft® Premium Synthetic Blend Oil and filters that are changed during this discount service Coupon.  Our Oregon Ford Dealership has a awarded Service Department that will Rotate and inspect four tires while you wait without an appointment.  Discount parts with great service provided to the Portland Area Ford owners is what Gresham Ford does best.  

Checking the air and cabin air filters are just one of the ways that our Ford trained technicians go above and beyond what service centers like Jiffy lube are not trained to do correctly.  You vehicle is most likely your second largest investment - Don't trust it to an amateur.   A Free Inspect of your brake system can also be important before you travel.  Testing your battery and Checking belts and hoses are just a few points on our multi-point inspection that ioccurs with every discount oil change that we provide in the Portland area.  Toping  off all fluids for our Portland Oil Change Customers ensures that when you need windshield wiper fluid, it's there.  Up to five quarts of Motorcraft® oil and Motorcraft oil filter are included in our discount oil change special. Taxes, diesel vehicles and disposal fees extra. Powerstroke Diesel 6.0L have larger engines and therefore require more oil.  Please call the Quick Lane Ford Service Center minutes from Portland to provide discount tires, discount brakes and discount oil changes in Portland while you wait.

Hybrid battery test excluded. However we have Senior Master Ford Certified technicians who are specially trained to service and maintain your hybrid vehicle.  See participating Oregon Ford dealerships for vehicle exclusions and details.  Call the Gresham Ford Service Center serving Vancouver and Portland's discount tire needs at 503.665.0101.  This discount oil change offer Expires 8/31/2010.  I. To Get Warranty Service or to obtain warranty service, you are responsible for presenting the unserviceable tire to any authorized dealer of the tire manufacturer in the United States, Puerto Rico, U.S. Virgin Islands, Guam, Saipan, or American Samoa. For the location of authorized tire dealers, refer to your local telephone directory. Gresham Ford located minutes from Portland and Vancouver is happy to help with your discount Tire needs.  Your Mazda Dealer may also assist you in
obtaining a warranty service from the tire manufacturer.  The following tire warranty information has been provided by and published at the request of the tire manufacturer. Mazda makes no representations about the warranties or information provided by tire manufacturers.  Murray Mazda formerly Murray Chevrolet is the closet Mazda dealer to Portland or Vancouver.  CONTINENTAL TIRE NORTH AMERICA, INC. AND CONTINENTAL TIRE CANADA, INC.  LIMITED WARRANTY AND ADJUSTMENT POLICY FOR ORIGINAL EQUIPMENT PASSENGER CAR AND LIGHT TRUCK.  TIRES (Including Temporary Spare Tires) This Limited Warranty (“Limited Warranty”) and Adjustment Policy
(“Policy”) is issued by Continental Tire North America, Inc. and Continental Tire Canada, Inc. (“Continental Tire”) and is applicable for Continental/General Tire brand new vehicle original equipment tires and is a promise of replacement under certain specified conditions. This Limited Warranty and Policy applies to tires in normal service displaying adjustable conditions (see Section 4) and does not require the existence of a workmanship-or-material-related condition in order to qualify for adjustment.  THIS LIMITED WARRANTY AND POLICY IS NOT A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED.  Continental Tire recommends that you carefully review this guide, which contains important Limited Warranty and Policy information. Continental Tire encourages you to also read the important safety and maintenance information included in this guide.


This Limited Warranty and Policy applies to the original owner of new Continental/General Tire brand passenger car, light truck (“LT”) and Temporary Spare tires that are the new vehicle original equipment tires
bearing the Continental/General Tire brand name and D.O.T. Tire Identification Number, operated in normal service, and equipped on your vehicle on which they were originally installed according to the vehicle manufacturer’s recommendations (“Eligible Tires”). 

Eligible Tires are covered by this Limited Warranty and Policy for a maximum of 72 months from the date of purchase determined by the new vehicle registration date or new vehicle sales invoice showing date of purchase. If an eligible Continental/General Tire brand passenger, light truck, or Temporary Spare tire used in normal service, becomes unserviceable from a condition other than those listed under Section 4 during the time or treadwear periods shown below, it will be replaced with a comparable new Continental/General Tire brand tire according to the following paragraphs (1) and (2).  (1) Free Replacement Policy Time Treadwear
Passenger and Light Truck Tires  First 12 Months or First 2/32nds (1.6 mm) (Whichever comes first). 
Mounting and balancing included free of charge.  The discount Gresham Ford tire specialists will do all they can to ensure that you receive the tires that are right for you and how you use your vehicle.  Gresham Ford is a proud Oregon Ford Dealership that specializes in Brakes, Batteries and Tire discounts.  When you purchase tires Owner pays all applicable taxes, excluding F.E.T. if in the U.S. Temporary Spare Tire 72 Months or First 1/32nd (0.8 mm) (Whichever comes first) Mounting and balancing included free of charge.
Owner pays all applicable taxes.  (2) ‘‘Pro Rata Replacement Policy’’  After the free replacement period expires, Continental/General Tire brand passenger and light truck tires still may be eligible for a pro rata
replacement for 72 months from date of original purchase as follows: you may purchase a new, comparable Continental/General Tire brand replacement tire on a pro rata basis until the tread is worn down to the
treadwear indicators (2/32nds of an inch or 1.6 mm of tread remaining); the tire tread is worn out at this point and the Basic Coverage of this Limited Warranty and Policy ends, regardless of the time period
remaining. Owner pays all applicable taxes including, if in the U.S., F.E.T., mounting and balancing charges.  TEMPORARY SPARE TIRES. 


Continental/General Tire brand Temporary Spare tires are covered by this Limited Warranty and Policy for a maximum of 72 months from date of purchase.  If a Continental/General Tire brand Temporary Spare tire used in normal service becomes unserviceable from a condition other than those listed in Section 4 within the first 1/32nds of an inch (0.8 mm) of treadwear, the tire will be replaced with a new Continental/General Tire brand Temporary Spare free of charge, including mounting and balancing.  Owner pays all applicable taxes. After the first 1/32nd of an inch (0.8 mm) of treadwear, the Limited Warranty and Policy coverage expires, no adjustments will be made.  3. HOW A PRO RATA PRICE IS CALCULATED The replacement tire price will be determined by multiplying the percentage of the useable tread worn by the Dealers Selling Price (excluding all applicable taxes) at the time of the adjustment or the Continental/General Tire brand current published Adjustment Base Price, whichever is lower. The usable tread is the original tread down to the
treadwear indicators (2/32nds of an inch or 1.6 mm of tread remaining).  The Adjustment Base Price is intended to fairly represent a Dealers Selling Price for the same or comparable tire.  4. WHAT IS NOT COVERED BY THE ADJUSTMENT POLICY  A. THE FOLLOWING CONDITIONS ARE NOT COVERED:  Repairs: If a tire is returned under complaint and the reason for the tire’s disablement is any way associated with a repair or with the situation that led to the repair, the manufacturer’s warranty is invalidated.  Road Hazard: Any tire with road hazard damage, except for those conditions and certain tire lines that fall within the terms of coverage of the Road Hazard Coverage set forth in Section 4. This includes, but is not limited to: cuts, snags, punctures, bruises, and impact breaks.  Ride/Vibration: Any ride/vibration complaint after the first 2/32nds (1.6 mm) of an inch of treadwear or 12 months of service, whichever
comes first.  Improper operation or maintenance:  This includes, but is not limited to, effects caused by:  Improper tire inflation and/or improper load/speed practices: These practices can cause excessive operational temperatures and stresses that exceed the tire’s capabilites.  Improper or insufficient tire rotation: Any tire with premature or irregular wear caused by failing to follow the recommended tire rotation pattern and/or mileage intervals.  Damage due to: Rim irregularities or rim damage, Snow chains, Vehicle mechanical problems, including brake problems and vehicle wheel alignment, Extreme temperature exposure.  Negligent and abusive driving such as tire spinning, Improper tire storage, Automotive accident, Chemical corrosion or fire, Misuse or misapplication, Improper Mounting or Demounting.  Gresham Ford also follows Ford Motor Company warranty policy which includes Alterations: such as adding a white inlay on blackwall, tread regrooving, tire truing or siping, or adding sealant materials to the tire.  Weather checking/cracking: not covered after 48 months from the date of manufacture.  General Exclusions includeTire(s) submitted for an adjustment as covered in the Basic Coverage of Section 2A in service for longer than 72 months from date of purchase.  Tire(s) on any vehicle registered and normally operated outside the United States and Canada. For tires on vehicles normally operated outside the United States and Canada, see the nearest  Continental/General Tire brand tire dealer or distributor for local coverage.  In this case the local discount tire dealer for Portland and Vancouver would be Gresham Ford who serves Portland, Beaverton and Vancouver.  Tire(s) transferred from the vehicle on which they were originally installed are not covered. 
make any warranty, representation, promise or agreement on behalf of Continental Tire except as expressly written in this Limited Warranty and Policy.  TO THE EXTENT PERMITTED BY LAW,  CONTINENTAL TIRE DISCLAIMS LlABILITY FOR ALL CONSEQUENTIAL AND
In observance of U.S. Federal Law, this warranty and policy has been designated a “Limited Warranty”. Continental Tire does not intend to represent through this Limited Warranty and Policy that tire failures can not happen. CONTINENTAL TIRE’S OBLIGATIONS Replacement of Eligible Tires will be made by any Continental/General Tire brand authorized dealer or vehicle dealer authorized to handle Continental/General Tire brand tire adjustments (“Authorized Dealer”).  Continental Tire will replace the tire pursuant to the terms of this Limited Warranty and Policy. Tires that are replaced under an adjustment basis under this Limited Warranty and Policy become the property of Continental Tire.
The OWNER’S OBLIGATIONS are to make an eligible claim under this Limited Warranty and Policy, the owner must present a claim with the tire(s) to an Authorized Dealer. For the nearest Authorized Dealer, consult the Yellow Pages, the Continental/General Tire brand internet address, or the 800 numbers
 shown in Section 7. Owner must present new vehicle registration form or new vehicle sales invoice indicating the date of purchase. Owner will be required to sign the Continental Tire Limited Warranty Claim Form or
dealer replacement sales receipt. Owner is responsible for paying all applicable taxes set forth under this Limited Warranty and Policy. Owner is also responsible for paying local tire-disposal fees where applicable and any parts or service regardless of mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs. Owner is responsible for maintaining proper tire air pressure and for proper maintenance of the tire.  At the time of making a claim, owner is required to present the tire(s) and new vehicle registration form or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T. (Tire Identification Number) date of manufacture will be used.  A “comparable” new Continental/General Tire brand tire may be either the same tire line or the same basic construction but with a different sidewall or tread configuration. If the customer accepts a higher-priced replacement tire, the customer will pay the difference in price. Any tire replaced under this Limited Warranty and Policy will be covered by the current Continental/General Tire brand Limited Warranty and Policy.FOR SERVICE ASSISTANCE OR ADDITIONAL INFORMATION:
For the nearest Continental/General Tire brand tire dealer, consult the Yellow Pages or, if for any reason local service or information is not available, call Continental/General Tire brand toll-free Customer Relations
number. In the United States, call: 1-800-847-3349. In Canada, call: 1-800-461-1776 or use the Continental or General brand Internet Address: http://www.continentaltire.com/  or http://www.generaltire.com/.  Continental Tire
North America, Inc.
1800 Continental Blvd.
Charlotte, NC 28273
Continental Tire Canada, Inc.
215 Rowntree Dairy Road
Woodbridge, Ontario

NOTICE TO UTILITY VEHICLE AND TRUCK OWNERS - Utility vehicles and trucks handle
differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: Avoid sharp turns and abrupt maneuvers; Drive at safe speeds for the conditions; Keep tires properly inflated; Never overload or improperly load your vehicle; and Make sure every passenger is properly restrained.  WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt.  All occupants must wear seat belts and children/infants must use appropriate restraints to minimize the risk of injury or ejection.  Study your Owner’s Guide and any supplements for specific information about equipment features, instructions for safe driving and additional precautions to reduce the risk of an accident or serious injury.  VEHICLE CHARACTERISTICS 4WD and AWD Systems (if equipped) A vehicle equipped with AWD or 4WD (when selected) has the ability to use all four wheels to power itself. This increases traction which may enable you to safely drive over terrain and road.  The Gresham Ford Family is proud to be your Oregon Ford Dealer of choice and serves the Portland area.  If you were looking for a Vancouver Discount tire store we can also help you and are just minutes away. 

Gresham Ford

1940 East Powell Blvd

Gresham, OR 97080



Awarded the 2009 Presidents Award

Tuesday, August 17, 2010

Gresham Ford hosts the West Columbia Gorge Chamber of Commerce AM Meeting tomorrow

Our AM this Wednesday will be at 7:30 at Gresham Ford 1940 E Powell in Gresham. As part of Wednesdays AM, we are invited to bring school supplies for needy students in our area. Thank you to last weeks hosts, the staff of The Design Center. Please come network and bring someone with you who you would like to see join the chamber.

We are in need of businesses to host the AM’s. Please let me know what date works best for you.

Thank you to everyone who participated in the welcome packets for new businesses coming to our area. If you bought an ad and have not paid yet, please get you payment in to the chamber office. Also if you have discount coupons or specials you are running, this is your last chance to get them included in the welcome packet. We will be stuffing and distributing these packets this week.

Mark you calendar for Saturday August 28th for Fairview on the Green in Fairview Community Park. For more information please call Devree Leymaster 503-674-6202 Registration http://www.ci.fairview.or.us/chili.registration.htm

The chamber will be having a team competing in the chili cook off if you are interested in participating.

Also mark your calendar for Hot Rods & Harleys on Saturday September 18th from 11-4 at Frontier Missions 3302 NW Marine Dr in Troutdale. This event is free admission with activities and entertainment for the whole family.

Check out the calendar on our website for events coming up in the area over the next months.

John Leamy

Operations Director/Visitor Services

West Columbia Gorge Chamber of Commerce and Visitor Center

P-503-669-7473 F-503-492-3613



Monday, August 16, 2010


I went to a class at Mt. Hood Community College this past week. One of the topics of the class was on communication. Here is an interesting fact: 55% of the communication we do is with body language, 38% with tone of voice, and just 7% with the words we say.  So the old adage “it is not what you say, but how you say it” is so true.  So here in the newspaper I only get to use printed words. Does that mean only 7% of you ever hear what I say? Well, we will find out. As I wrote last week we are celebrating several recent awards from Ford Motor Company with a “Customer Appreciation Luncheon” on Friday, August 20th (didn’t seem right to do it on the 13th) from 11:30 a.m. to 1:30 p.m. While we want to express our appreciation to all of our customers, we really want to meet as many of you as possible.  And at 12:30 p.m. Employees from Ford Motor Company will officially present us with Ford Motor Company’s President’s Award!  Then we will have a conversation where we can use 100% of our communication skills to make
you feel welcome. Annette and Laurie are going to be putting a great lunch together! Cher has some
prizes for everyone! Bob & Preston have a smile for each of you!  And I can’t wait to meet more
than 7% of you!! See you on Friday for Lunch!!

Wednesday, August 11, 2010

Certified Pre-Owned Ford Vehicles at Gresham Ford

The Program Benefits of purchasing a Certified Pre-Owned Ford are many at least 169.  If a vehicle doesn’t meet our strict criteria, we won’t certify it. It’s that simple.  Each vehicle must pass a rigorous 169 point-by-point inspection by Gresham Ford factory-trained technicians. Only those vehicles that pass can become Ford Certified Pre-Owned vehicles and will ever appear on the Gresham Ford used vehicle lot.  Each Ford Certified Pre-Owned vehicle also undergoes a comprehensive mechanical reconditioning process during certification.  Gresham Ford is proud to have many master certified techinicians - more than almost any other dealership in the Portland area.   To ensure the highest standard of quality is met, only new, Genuine Ford, Motorcraft® or Ford-authorized replacement parts are used during this reconditioning.  The Gresham Ford Parts Department is headed by Mike Amato who has been with Gresham Ford for twenty-five plus years.  The 169-point inspection is comprehensive and available to you - just ask your Certified Sales Professional at Gresham Ford. 

First the Vehicle History is checked in the Ford Service Department by Ford techinicians.  First to Ensure that the Vehicle Identification Number (VIN) on vehicle and paperwork matches the VIN on the vehicle.  This can avert problems later.  Next the Ford Service Mechanic checks the on-line OASIS report to ensure that all updates, recalls or other necessary service has already been completed for the vehicle.  Checking Recalls (OASIS) performed (including software updates for hybrid) can be very important when looking for a used car for sale.  Next the Service Center looks at the Vehicle History Report obtained from Ford Motor Company.  This will alert the Service Center technician to any ongoing difficulties the vehicle may have experienced.  This is very important to weed out the "lemons".  Additionally the Service Maintenance Center preforms the necessary Scheduled maintenance by the Gresham Ford Quicklane.  At the Quicklane just minutes from Portland you never need an appointment for oil changes or tire rotations.  We are on your schedule, see how easy fast and detailed our Service Center can be for your next oil change. 
Prior to delivery of your vehicle, the following checks and inspections will be performed. Any item(s) that did not pass our 169-point inspection will be replaced or repaired.  You will see how complete and detailed the  the Pre-Owned Vehicle Inspection from Ford Motor Company is. 

Vehicle History is a crucial portion of the Certified Vehicle process at Gresham Ford located minutes from Portland and Vancouver. 
1 VINs match on vehicle and paperwork

2 Recalls (OASIS) performed (including software updates

for hybrid)

3 Vehicle History Report obtained

4 Scheduled maintenance performed

5 Vehicle has emissions sticker (applicable states)

Road Test

6 Starts, idles properly (cold/hot)

7 Remote start system operates

8 Accelerates and cruises smoothly

9 Engine noise normal (cold/hot and low/high speeds)

10 Automatic/manual transmission/transaxle operates/shifts

normally (cold/hot)

11 Automatic/manual transmission/transaxle noise normal


12 Shift interlock operates

13 Drive axle/transfer case operation, noise normal

14 Clutch operates smoothly, proper adjustment
15 Steers normally (proper effort/response, centering, free play,

does not pull)

16 Body, suspension (no squeaks, rattles, vibration)

17 Struts/shocks operate

18 Brakes/ABS operate (pedal effort appropriate, no pulling,

pulsating) Note: ABS may pulsate under hard braking

19 Cruise control operates

20 All gauges, speedometer, tachometer, odometer operate

21 Driver select/memory profile operates

22 No abnormal wind noise

Vehicle Exterior

Body Panels and Bumpers

23 Overall, no evidence of flood, hail, fire or any major damage

24 Body panels not visibly damaged, misaligned, paint not

mismatched or poor

25 Bumpers/fascia not visibly damaged, misaligned, no poor paint

Doors, Hood, Deck Li d, Tailgate

26 Not visibly damaged, paint not mismatched or poor

27 Aligned properly (check jambs for over spray from repairs)

28 Automatic/manual release mechanisms, hinges, attaching

devices, prop rod/gas struts operate

29 Power lift gate, power sliding doors operate

Grill, Trim, Roof Rack

30 Attached, free from visible damage

31 Deployable running boards operate, free from damage

Glass, Outside Mi rrors

32 Windshield, side, rear windows free from visible cracks, pits,

wiper marks

33 Wiper blades replaced

34 Mirrors, hinge (no cracks, damage)

Exterior Li ght s – Operate, lenses not damaged

35 Front end (headlights including high/low and alignment,

park, turn, fog)

36 Back end (tail, brake, high mount brake, turn, backup,

license plate)

37 Side (side marker, mirror puddle lights)

38 Hazard

39 Auto on/off lighting feature operates

40 Trailer lamp connector operates

Vehicle Interior

Ai r bag/Safety belts

41 Air bags intact, no codes, dash light works (check steering

wheel for abnormal wear, may indicate repaired with used

steering wheel and air bag)

42 Safety belts work, free from cuts or wear

Audio and Alarm Systems – Operate

43 Radio, cassette, CD, speakers, satellite radio

44 Antenna

45 Alarm/theft deterrent system

46 Navigation system (CDs present if applicable)

Heat/Vent/AC/Defrost – Operates

47 Air conditioning system, dual and rear climate operation

48 Heating system

49 Defog/defrost (front, rear, outside mirrors)

Interior Ameniti es – Operate, no damage

50 Clock

51 Tilt/telescopic steering wheel (including power)

52 Steering column lock

53 Steering wheel controls

54 Horn

55 Warning chimes

56 Instrument panel lights, gauges, warning lights (pass

bulb check)

57 Wipers (all modes/speeds/delays, no streaks)

58 Washers (spray pattern correct)

59 Interior courtesy, dome, map lights

60 Mirrors (manual and power side mirrors, rear-view


61 Rear-view camera system

62 Sync system (test and perform master reset)

63 Rear entertainment system, including wireless headphones

and remotes

64 Power outlets, lighter

65 Ashtrays

66 Glove box, light, center armrest/console

67 Sun visors, vanity mirrors and lights

68 Adjustable pedals

Carpet, Trim, Mats – Clean, no stains or damage

69 Interior odor free

70 Carpet (check for rust under it due to flood damage)

71 Floor mats

72 Door trim/panels attached

73 Headliner


74 Upholstery clean, not stained, worn, cut, cracked

75 Seats/head restraint adjustments (manual/power)

76 Folding seats operate (manual/power), fold down

latches operate

77 Heated seats operate

78 Integrated child safety seats operate

Sunroof/Moonroof/Convertib le Top

79 Sunroof/moonroof operates in all modes

80 Convertible top operates, not damaged; cover, rear window

not damaged

Windows, Door Locks – Operate

81 Handles, release mechanisms

82 Remote entry systems (key fobs, door key pads)

83 Door locks (manual, power modes)

84 Child safety locks

85 Window controls (manual, power, express modes)

86 Remote deck lid, fuel filler door releases

Luggage Compartment

87 Carpet, trim, cargo net (clean, no damage)

88 Luggage compartment light operates

89 Jack, spare tire tools operate

90 Spare tire is correct size and type, no damage

91 Spare tire at least 50% tread depth remaining,

correct pressure

92 Tire inflator kit present

93 Emergency trunk lid release operates

Vehicle Diagnostics

Module System Test

94 Perform Self Test for all CMDTC (no continuous DTC stored in

vehicle equipped modules)


Fluids – Check condition and level, check maintenance

schedule for required service, add or change as required

95 Engine oil and filter (change)

96 Coolant (level, freeze point)

97 Brake fluid

98 Automatic transmission/transaxle fluid

99 Transfer case fluid

100 Drive axle fluid

101 Power steering fluid

102 Clutch fluid

103 Washer fluid

104 Air conditioning system charge


105 Check for fluid leaks

106 Hoses and lines (coolant, fuel, brake, steering, vacuum, A/C),

check for wear, leaks

107 Belts (check for wear, cracks, fraying, proper adjustment)

108 Wiring (check condition)

109 Oil in air cleaner (possible excess blow-by, bad PCV)

110 Water in oil (check underside of oil filler cap)

111 Oil pressure (test with gauge if only warning light)

112 Cylinder compression/power balance (check if necessary)

113 Timing belt (inspect condition, change per maintenance


114 Engine mounts (not broken, separated)

115 Inspect Charge Air Cooler for damage or leaks

Cooling System

116 Radiator (check for leaks, condition of tubes, fins)

117 Pressure test radiator cap and cooling system

118 Cooling fans, clutches, motors operate

119 Water pump free from leaks or unusual noise

120 Coolant recovery tank (level sensor works)

121 Cabin air filter (change per maintenance schedule)

Fuel System

122 Fuel pump noise normal (no leaks if external pump)

123 Fuel pump pressure reading correct

124 Fuel filter(s) (change per maintenance schedule)

125 Air filter (change per maintenance schedule)

Elect ric al System

126 Starter operates

127 Ignition system (operation/scope)

128 Battery type, condition, fluid level, load test correct

129 Alternator output correct

130 Diesel pre-glow system operates


131 Hybrid cooling system for leaks, check level and condition

132 Switchable powertrain mount (operation)

133 Hybrid entertainment and information display (operation)

134 110v power outlet (operation)



135 No visible damage, signs of repair or abnormal tire wear

136 Fuel lines, fuel tank, hoses and couplings not leaking

Exhaust System

137 Entire exhaust system (including catalytic converter)

not damaged or leaking

138 Perform emissions control test

Transmission, Transaxle, Di fferenti al,

Transfer Case

139 Automatic transmission/transaxle not damaged or leaking

140 Manual transmission/transaxle/drive axle/transfer case, not

damaged or leaking

141 4x4 hub operation (engage and disengage properly)

142 Universal joints, CV joints, boots not damaged, leaking, or

excessive wear/looseness, noise when accelerating or turning

143 Transmission mounts (not cracked, broken, oil soaked)

144 Differential/drive axles (not damaged or leaking)

Tires and Wheels

145 All tires and wheels match, correct size

146 Tread depth, at least 50% remaining

147 Normal tire wear, no alignment or sidewall problems

148 Pressures correct

149 Tire pressure monitor system operates

150 Wheels/finish free from damage, run-out normal

151 Wheel covers, center caps, free from damage

Suspension St eering

152 Rack and pinion, linkage, boots not visibly damaged or leaking

153 Control arms, ball joints, bushings not visibly damaged or worn

154 Tie rods, idler arm operate to factory specs

155 Sway bars, links, bushings operate to factory specs

156 Springs have proper ride height (not sagged)

157 Struts, shocks not leaking

158 Wheel alignment correct (check if necessary)

159 Power steering pump and hoses (check operation, no leaks)


160 Calipers, cylinders operate with no leaks

161 Pads, shoes, at least 50% thickness remaining

162 Rotors, drums, at least 50% thickness remaining, not scored,

run-out within factory specs

163 Brake lines, hoses, fittings not worn or leaking

164 Parking brake operates, releases, adjusted properly

165 Master cylinder and booster, no leaks


166 Owner’s Guide present

167 Keys and key fobs present

168 Universal Garage Door Opener buttons cleared

169 Fuel tank full5. Vehicle has emissions sticker
When we road test a vehicle we also inspect the vehicle very closely.  The Ford factory trained technician will start the engine and ensure that it idles properly both while cold and hot.  Then if equipped the Remote start system opertation will be tested.  Then the techinican from the Gresham Ford Service Center accelerates and checks to ensure that the certified pre-owned vehicle cruises smoothly without concern.  Engine noise is covered under cold and hot condition both at high and low speeds.  Again remember that if a vehicle fails to pass this 169 point inspection - Gresham Ford and Ford Motor Company will not certified the vehicle.  Following the noise check the Automatic/manual transmission/transaxle operatation is verified to ensure that the vehicle shifts normally under again both cold and hot conditions.  The noise created by the Automatic/manual transmission/transaxle is also specifically checked in both cold and hot conditions.  As you can begin to see the Gresham Ford Service Center spends quality time with every certified pre-owned vehicle to ensure its quality and longevity to our customers.  Shift interlock operatation is also tested.  Gresham Ford repairs transmissions and engines for Ford vehicles like the Super Duty trucks or even a Ford Focus.  The drive axle and transfer case operation is checked for noise normal.  The Gresham Ford technician, Ian Schaffer, checks to make sure the Clutch operates (smoothly and with proper adjustment).  This verification is also noted on the inspection sheet which is available for every Certified Ford vehicle.  Gresham Ford is just minutes from Portland and Beaverton and is worth the drive if you are searching for a certified pre-owned vehicle.  Click here to see our inventory of Gresham Ford's Certified Pre-owned Ford Cars, Trucks, SUV's and Crossovers.   15. Steers normally (proper effort/response, centering, free play, does not pull)

16. Body, suspension (no squeaks, rattles, vibration)

17. Struts, shocks operate

18. Brakes/ABS operate (pedal effort appropriate, no pulling, pulsating) Note: ABS may pulsate under hard braking

19. Cruise control operates

20. All gauges, speedometer, tachometer, odometer operate

21. Driver select/memory profile operates

22. No abnormal wind noise

Friday, August 6, 2010

Our Customer is the most important person in our business. Our Customer is not dependent upon us – we are dependent on the customer. Our customer is not an interruption of our work; but the purpose for it. Our
Customer honors us when they call upon us. We are not doing the Customer a favor by serving him/her.  Our Customer is part of our business, not an outsider. Our Customer is our guest. Our Customer is not a cold tatistic, but flesh and blood: a human with feelings and emotions like our own. Our Customer is not someone to argue with or match wits with. Our Customer is the one who brings us his/her needs or wants. Our job is to  fulfill them. Our Customer deserves the most courteous and attentive treatment we can provide. Our Customer has the right to expect an employee to present a neat, clean, appearance.  I wish I could take credit for the above, but this was given to me years ago at a seminar I attended. It is titled the “Customer Ten Commandments” (no author mentioned). So simple, but yet so powerful. Each day at Gresham Ford
our employees try to live up to this code. Recently they won a contest for Customer Service and I just wanted to publicly thank them for their efforts!  However, at the end of the day, it is our Customer’s that deserve our continued thanks and appreciation for allowing us to serve them! In recognition of that fact and in celebration of our win – we are having a Customer Appreciation Luncheon (11:30a.m.-2:00 p.m.) on August 20, 2010. Everyone please put this date on your calendar. Even if you are not our customer, just drop by. We’d love to meet you!!  For more information call 503-665-0101 or email Bess@GreshamFord.com

Wednesday, August 4, 2010

The 2010 Year Event Sales Event from Ford Motor Company

     Ford Motor Company is proud to have the Highest Ranging Midsize Sporty Car in Intial Quality by JD Powers and Associates.     The 2010 Ford Taurus was also rated the Highest Ranked Large Car in Intial Quality  by JD  POwers and Associates.  The third shinning example is the 2010 Ford Focus rated Highest in Compact Car Intial Quality again by JD Powers and Association.  If you live in the Portland Metro area you are eligible for 0% APR when you finance with Ford Motor Credit for 60 months OR $3,000 Cash Back.  Cash back amounts varies by model.  Not all buyers will qualify for Ford Credit financing.  0% APR financing for 60 months at $16.67 month per $1,000 financed regardless of down payment.  Residency restrictions apply.  You are required to take delivery from dealer stock by October 4th 2010.  Please see your Northwest Ford Dealer for complete details and qualifications.  

      The 2011 Ford Fiesta has many Class Exlcusive Features that set Ford apart.  40 mpg highway is a great starter that really is getting many Portlanders attention.  The Fiesta has a great turning radius that comes in handy parking on Portland's busy streets.  The 2011 Ford Fiesta also introduced a Driver knee airbag that is new to the Ford line-up fo vehicles.    The Ford Fiesta's main competitors is the Honda Fit and the Toyota Yaris.  Ford Motor Company is serious about competing in this market along with the Oregon Ford Dealerships.  The northwest Ford Dealers are made up of Oregon Ford Dealers like Gresham Ford along with Suburban Ford, Mackenzie Ford, Landmark Ford and Courtesy Ford.  These Portland area Ford Dealers have been provided great allocation of this new compact car the Ford Fiesta and are eager to introduce it to the Portland Vancouver area as a compact car with 40MPG on the highway.  Secondary competition for the Ford Fiesta is the Chevrolet Aveo, Nissan Versa, and Scion xD.  Gresham Ford is excited to have a compact B segment vehicle to compete with Murray Chevrolet and Gresham Nissan across Powell Blvd.  Now Gresham Ford also has a vehicle to compete with the Scion xD provided by Gresham Toyota.  Cars for sale in the portland area are everywhere and being sold by all kinds of car dealers.  Gresham Ford only sells quality vehicles that have been checked for quality.  Gresham Ford was recently awarded their plaque for earning Ford Motor Company's coveted Presidents Award.  Very few dealers are provided this award and Gresham Ford earned it.  Surveys that were returned to Ford Motor Company said volumes about Gresham Ford's commitment to the highest level of customer service and to making the community a better place.  To meet the Gresham Ford Staff click here.  This is the team of managers that have made Gresham Ford a trusted and admired Oregon Ford Dealer serving Portland and Vancouver.  Bess Wills the General Manager of Gresham Ford has instituted her own program called "Contribute to the Community".  This program provides churches, schools and other non-profits a three prong opportunity to earn money toward thier cause.  When you visit the Gresham Ford Parts or Service Departments 10% of your purchase can be donated to the church or charity of your choice - Just Ask!  Then when you purchase a vehicles from Gresham Ford, new or used, $100 can be donated to the church or charity of your choice.  Just ask after you have signed all your papers and you're walking out the door and we will make it happen.  Gresham Ford's Contribute to the Community Program also has provided oil changes certificates at no-charge to charities to boost and simplify fund rasing efforts.  $25 a sale adds up much faster than twenty cents out of the $1 meat stick you just sold.  Better Communities happen when you get involved and Gresham Ford is definately involved in the Gresham area community. 

The 2010 Ford Focus Focus now packs a higher level of safety with AdvanceTrac® electronic stability control and Anti-lock Braking System (ABS) standard on all models that are now on sale at the 2010 Year End Sales Event at Gresham Ford.  MyKeyTM is an industry-exclusive feature designed to help promote safer driving habits.  Many parents have told us that it makes them feel so much more secure allowing their children to drive.  For instance a driver is unable to turn the radio on until their seat belt is buckled.  Parents can also limit the volume of the radio as well.  The SES Sedan and Coupe now drive and look alike with the same sport fascia, black chrome, sport-tuned suspension and 17" wheels.  The Performance/Handling of the 2010 Ford Focus is powerful, efficient and environmentally friendly with its engine lineup of a 2.0L Duratec DOHC I-4 engine and a 2.0L Duratec DOHC I-4 PZEV engine.  The 2010 Ford Focus Chassis and European-inspired suspension deliver excellent driving dynamics.  The Independent MacPherson strut front suspension and Control Blade multi-link independent rear suspension work together to provide handling and control that is a step above the competition.  The Sport-tuned suspension is also now available on SES models.  Brake system includes aluminum front calipers and large front rotors to help you stop quicker.  Every Focus is equipped with a 5-speed manual transmission; a 4-speed automatic transmission is optional for the 2010 Ford Focus buyer. 

Cast aluminum cylinder head and engine block reduces the overall vehicle weight and provides optimized
combustion performance.  The 2.0L Duratec® I-4 engine features a 16-valve dual overhead cam (DOHC) design that delivers 140 horsepower and features a cast aluminum block and cylinder head. This
engine can be teamed with a 5-speed manual or a 4-speed automatic transmission depending on your preferences.  2.0L Duratec I-4 PZEV engine also features a 16-valve DOHC design that delivers 136 horsepower and a lightweight aluminum block and cylinder heads. This engine, teamed with either the 5-speed manual transmission or the 4-speed automatic transmission, meets the Partial Zero Emissions Vehicle (PZEV) standard. The PZEV rating applies to California Emissions States.  The 2010 Ford Focus has very low emmissions putting it in the same category with some hybrid vehicles. 

A stiff chassis with rigid mounting points absorbs road harshness and delivers precise response to steering inputs, for exceptional ride and handling characteristics.  The European-inspired independent MacPherson strut front suspension uses friction-reducing geometry for precise tuning of the shock absorber valves, for remarkable ride and handling.  Gresham Ford demonstrates both of these options on the test drive up highway 26 towards Sandy Oregon.  The Ford European-inspired Control Blade multi-link independent
rear suspension delivers an excellent balance of ride and handling and is built on an isolated subframe to reduce interior vibration and harshness.  The Sport-tuned suspension is standard on SES Coupe and
Sedan models and delivers the ultimate in Focus handling performance. Chassis enhancements include revised strut and shock absorber tuning, revised steering component tuning, larger stabilizer bars and 17" wheels.  The Rack-and-pinion steering delivers linear steering effort and a responsive steering feel.  Gresham Ford has many Master Certified Sales Professionals that can cover all of the 2010 Ford Focus engineering marvels.  Just a short drive from Portland or Vancouver, Gresham Ford is worth the drive to get your new Ford Focus for the best price. 

A Partial Zero Emissions Vehicle (PZEV) is certified to emit no more than 6.5 pounds of hydrocarbon pollutants over 120,000 miles of driving. By comparison, a vehicle certified to the California Low Emissions Vehicle (LEV II) or Federal Tier 2 Bin 5 emissions standard emits about 29 pounds over 120,000 miles. 
Under today’s criteria, vehicles that achieve a PZEV rating earn 9.5 on the Environmental Protection Agency’s Green Vehicle Guides. Only a zero emissions vehicle (battery electric or fuel cell) receives a better score.(1)  To achieve a PZEV rating, a vehicle must meet certain criteria, including:  Meet the super ultra-low emissions vehicle (SULEV) standard for tailpipe pollution.  This Demonstrates the zero fuel-based evaporative emissions and that manufacturer’s warranty must ensure that emissions-related components are covered for 15 years/150,000 miles. 

Gresham Ford is proud to be a Presidents Award Winning Oregon Ford Dealership that provides service to Portland and Vancouver.  The 2010 Year End Sales Event is a great time to visit Gresham Ford and the 2010 Ford Line-up of cars, Trucks, Suvs, and Crossover vehicles.