Wednesday, August 11, 2010

Certified Pre-Owned Ford Vehicles at Gresham Ford

The Program Benefits of purchasing a Certified Pre-Owned Ford are many at least 169.  If a vehicle doesn’t meet our strict criteria, we won’t certify it. It’s that simple.  Each vehicle must pass a rigorous 169 point-by-point inspection by Gresham Ford factory-trained technicians. Only those vehicles that pass can become Ford Certified Pre-Owned vehicles and will ever appear on the Gresham Ford used vehicle lot.  Each Ford Certified Pre-Owned vehicle also undergoes a comprehensive mechanical reconditioning process during certification.  Gresham Ford is proud to have many master certified techinicians - more than almost any other dealership in the Portland area.   To ensure the highest standard of quality is met, only new, Genuine Ford, Motorcraft® or Ford-authorized replacement parts are used during this reconditioning.  The Gresham Ford Parts Department is headed by Mike Amato who has been with Gresham Ford for twenty-five plus years.  The 169-point inspection is comprehensive and available to you - just ask your Certified Sales Professional at Gresham Ford. 

First the Vehicle History is checked in the Ford Service Department by Ford techinicians.  First to Ensure that the Vehicle Identification Number (VIN) on vehicle and paperwork matches the VIN on the vehicle.  This can avert problems later.  Next the Ford Service Mechanic checks the on-line OASIS report to ensure that all updates, recalls or other necessary service has already been completed for the vehicle.  Checking Recalls (OASIS) performed (including software updates for hybrid) can be very important when looking for a used car for sale.  Next the Service Center looks at the Vehicle History Report obtained from Ford Motor Company.  This will alert the Service Center technician to any ongoing difficulties the vehicle may have experienced.  This is very important to weed out the "lemons".  Additionally the Service Maintenance Center preforms the necessary Scheduled maintenance by the Gresham Ford Quicklane.  At the Quicklane just minutes from Portland you never need an appointment for oil changes or tire rotations.  We are on your schedule, see how easy fast and detailed our Service Center can be for your next oil change. 
Prior to delivery of your vehicle, the following checks and inspections will be performed. Any item(s) that did not pass our 169-point inspection will be replaced or repaired.  You will see how complete and detailed the  the Pre-Owned Vehicle Inspection from Ford Motor Company is. 

Vehicle History is a crucial portion of the Certified Vehicle process at Gresham Ford located minutes from Portland and Vancouver. 
1 VINs match on vehicle and paperwork

2 Recalls (OASIS) performed (including software updates

for hybrid)

3 Vehicle History Report obtained

4 Scheduled maintenance performed

5 Vehicle has emissions sticker (applicable states)

Road Test

6 Starts, idles properly (cold/hot)

7 Remote start system operates

8 Accelerates and cruises smoothly

9 Engine noise normal (cold/hot and low/high speeds)

10 Automatic/manual transmission/transaxle operates/shifts

normally (cold/hot)

11 Automatic/manual transmission/transaxle noise normal


12 Shift interlock operates

13 Drive axle/transfer case operation, noise normal

14 Clutch operates smoothly, proper adjustment
15 Steers normally (proper effort/response, centering, free play,

does not pull)

16 Body, suspension (no squeaks, rattles, vibration)

17 Struts/shocks operate

18 Brakes/ABS operate (pedal effort appropriate, no pulling,

pulsating) Note: ABS may pulsate under hard braking

19 Cruise control operates

20 All gauges, speedometer, tachometer, odometer operate

21 Driver select/memory profile operates

22 No abnormal wind noise

Vehicle Exterior

Body Panels and Bumpers

23 Overall, no evidence of flood, hail, fire or any major damage

24 Body panels not visibly damaged, misaligned, paint not

mismatched or poor

25 Bumpers/fascia not visibly damaged, misaligned, no poor paint

Doors, Hood, Deck Li d, Tailgate

26 Not visibly damaged, paint not mismatched or poor

27 Aligned properly (check jambs for over spray from repairs)

28 Automatic/manual release mechanisms, hinges, attaching

devices, prop rod/gas struts operate

29 Power lift gate, power sliding doors operate

Grill, Trim, Roof Rack

30 Attached, free from visible damage

31 Deployable running boards operate, free from damage

Glass, Outside Mi rrors

32 Windshield, side, rear windows free from visible cracks, pits,

wiper marks

33 Wiper blades replaced

34 Mirrors, hinge (no cracks, damage)

Exterior Li ght s – Operate, lenses not damaged

35 Front end (headlights including high/low and alignment,

park, turn, fog)

36 Back end (tail, brake, high mount brake, turn, backup,

license plate)

37 Side (side marker, mirror puddle lights)

38 Hazard

39 Auto on/off lighting feature operates

40 Trailer lamp connector operates

Vehicle Interior

Ai r bag/Safety belts

41 Air bags intact, no codes, dash light works (check steering

wheel for abnormal wear, may indicate repaired with used

steering wheel and air bag)

42 Safety belts work, free from cuts or wear

Audio and Alarm Systems – Operate

43 Radio, cassette, CD, speakers, satellite radio

44 Antenna

45 Alarm/theft deterrent system

46 Navigation system (CDs present if applicable)

Heat/Vent/AC/Defrost – Operates

47 Air conditioning system, dual and rear climate operation

48 Heating system

49 Defog/defrost (front, rear, outside mirrors)

Interior Ameniti es – Operate, no damage

50 Clock

51 Tilt/telescopic steering wheel (including power)

52 Steering column lock

53 Steering wheel controls

54 Horn

55 Warning chimes

56 Instrument panel lights, gauges, warning lights (pass

bulb check)

57 Wipers (all modes/speeds/delays, no streaks)

58 Washers (spray pattern correct)

59 Interior courtesy, dome, map lights

60 Mirrors (manual and power side mirrors, rear-view


61 Rear-view camera system

62 Sync system (test and perform master reset)

63 Rear entertainment system, including wireless headphones

and remotes

64 Power outlets, lighter

65 Ashtrays

66 Glove box, light, center armrest/console

67 Sun visors, vanity mirrors and lights

68 Adjustable pedals

Carpet, Trim, Mats – Clean, no stains or damage

69 Interior odor free

70 Carpet (check for rust under it due to flood damage)

71 Floor mats

72 Door trim/panels attached

73 Headliner


74 Upholstery clean, not stained, worn, cut, cracked

75 Seats/head restraint adjustments (manual/power)

76 Folding seats operate (manual/power), fold down

latches operate

77 Heated seats operate

78 Integrated child safety seats operate

Sunroof/Moonroof/Convertib le Top

79 Sunroof/moonroof operates in all modes

80 Convertible top operates, not damaged; cover, rear window

not damaged

Windows, Door Locks – Operate

81 Handles, release mechanisms

82 Remote entry systems (key fobs, door key pads)

83 Door locks (manual, power modes)

84 Child safety locks

85 Window controls (manual, power, express modes)

86 Remote deck lid, fuel filler door releases

Luggage Compartment

87 Carpet, trim, cargo net (clean, no damage)

88 Luggage compartment light operates

89 Jack, spare tire tools operate

90 Spare tire is correct size and type, no damage

91 Spare tire at least 50% tread depth remaining,

correct pressure

92 Tire inflator kit present

93 Emergency trunk lid release operates

Vehicle Diagnostics

Module System Test

94 Perform Self Test for all CMDTC (no continuous DTC stored in

vehicle equipped modules)


Fluids – Check condition and level, check maintenance

schedule for required service, add or change as required

95 Engine oil and filter (change)

96 Coolant (level, freeze point)

97 Brake fluid

98 Automatic transmission/transaxle fluid

99 Transfer case fluid

100 Drive axle fluid

101 Power steering fluid

102 Clutch fluid

103 Washer fluid

104 Air conditioning system charge


105 Check for fluid leaks

106 Hoses and lines (coolant, fuel, brake, steering, vacuum, A/C),

check for wear, leaks

107 Belts (check for wear, cracks, fraying, proper adjustment)

108 Wiring (check condition)

109 Oil in air cleaner (possible excess blow-by, bad PCV)

110 Water in oil (check underside of oil filler cap)

111 Oil pressure (test with gauge if only warning light)

112 Cylinder compression/power balance (check if necessary)

113 Timing belt (inspect condition, change per maintenance


114 Engine mounts (not broken, separated)

115 Inspect Charge Air Cooler for damage or leaks

Cooling System

116 Radiator (check for leaks, condition of tubes, fins)

117 Pressure test radiator cap and cooling system

118 Cooling fans, clutches, motors operate

119 Water pump free from leaks or unusual noise

120 Coolant recovery tank (level sensor works)

121 Cabin air filter (change per maintenance schedule)

Fuel System

122 Fuel pump noise normal (no leaks if external pump)

123 Fuel pump pressure reading correct

124 Fuel filter(s) (change per maintenance schedule)

125 Air filter (change per maintenance schedule)

Elect ric al System

126 Starter operates

127 Ignition system (operation/scope)

128 Battery type, condition, fluid level, load test correct

129 Alternator output correct

130 Diesel pre-glow system operates


131 Hybrid cooling system for leaks, check level and condition

132 Switchable powertrain mount (operation)

133 Hybrid entertainment and information display (operation)

134 110v power outlet (operation)



135 No visible damage, signs of repair or abnormal tire wear

136 Fuel lines, fuel tank, hoses and couplings not leaking

Exhaust System

137 Entire exhaust system (including catalytic converter)

not damaged or leaking

138 Perform emissions control test

Transmission, Transaxle, Di fferenti al,

Transfer Case

139 Automatic transmission/transaxle not damaged or leaking

140 Manual transmission/transaxle/drive axle/transfer case, not

damaged or leaking

141 4x4 hub operation (engage and disengage properly)

142 Universal joints, CV joints, boots not damaged, leaking, or

excessive wear/looseness, noise when accelerating or turning

143 Transmission mounts (not cracked, broken, oil soaked)

144 Differential/drive axles (not damaged or leaking)

Tires and Wheels

145 All tires and wheels match, correct size

146 Tread depth, at least 50% remaining

147 Normal tire wear, no alignment or sidewall problems

148 Pressures correct

149 Tire pressure monitor system operates

150 Wheels/finish free from damage, run-out normal

151 Wheel covers, center caps, free from damage

Suspension St eering

152 Rack and pinion, linkage, boots not visibly damaged or leaking

153 Control arms, ball joints, bushings not visibly damaged or worn

154 Tie rods, idler arm operate to factory specs

155 Sway bars, links, bushings operate to factory specs

156 Springs have proper ride height (not sagged)

157 Struts, shocks not leaking

158 Wheel alignment correct (check if necessary)

159 Power steering pump and hoses (check operation, no leaks)


160 Calipers, cylinders operate with no leaks

161 Pads, shoes, at least 50% thickness remaining

162 Rotors, drums, at least 50% thickness remaining, not scored,

run-out within factory specs

163 Brake lines, hoses, fittings not worn or leaking

164 Parking brake operates, releases, adjusted properly

165 Master cylinder and booster, no leaks


166 Owner’s Guide present

167 Keys and key fobs present

168 Universal Garage Door Opener buttons cleared

169 Fuel tank full5. Vehicle has emissions sticker
When we road test a vehicle we also inspect the vehicle very closely.  The Ford factory trained technician will start the engine and ensure that it idles properly both while cold and hot.  Then if equipped the Remote start system opertation will be tested.  Then the techinican from the Gresham Ford Service Center accelerates and checks to ensure that the certified pre-owned vehicle cruises smoothly without concern.  Engine noise is covered under cold and hot condition both at high and low speeds.  Again remember that if a vehicle fails to pass this 169 point inspection - Gresham Ford and Ford Motor Company will not certified the vehicle.  Following the noise check the Automatic/manual transmission/transaxle operatation is verified to ensure that the vehicle shifts normally under again both cold and hot conditions.  The noise created by the Automatic/manual transmission/transaxle is also specifically checked in both cold and hot conditions.  As you can begin to see the Gresham Ford Service Center spends quality time with every certified pre-owned vehicle to ensure its quality and longevity to our customers.  Shift interlock operatation is also tested.  Gresham Ford repairs transmissions and engines for Ford vehicles like the Super Duty trucks or even a Ford Focus.  The drive axle and transfer case operation is checked for noise normal.  The Gresham Ford technician, Ian Schaffer, checks to make sure the Clutch operates (smoothly and with proper adjustment).  This verification is also noted on the inspection sheet which is available for every Certified Ford vehicle.  Gresham Ford is just minutes from Portland and Beaverton and is worth the drive if you are searching for a certified pre-owned vehicle.  Click here to see our inventory of Gresham Ford's Certified Pre-owned Ford Cars, Trucks, SUV's and Crossovers.   15. Steers normally (proper effort/response, centering, free play, does not pull)

16. Body, suspension (no squeaks, rattles, vibration)

17. Struts, shocks operate

18. Brakes/ABS operate (pedal effort appropriate, no pulling, pulsating) Note: ABS may pulsate under hard braking

19. Cruise control operates

20. All gauges, speedometer, tachometer, odometer operate

21. Driver select/memory profile operates

22. No abnormal wind noise