Friday, May 4, 2012

2011 Ford Motor Company Presidents Award earned by Gresham Ford near Portland Oregon


News



Contact: General Manager Gresham Ford
Bess Wills 503-969-2708
bess@GreshamFord.com

Superior Service and Customer Satisfaction Earn Gresham Ford of Gresham National Award by Ford Motor Company

Gresham, Oregon 3/27/2012 – Gresham Ford is among an elite group of Ford dealerships to be recognized with the 2011 President’s Award by Ford Motor Company. The prestigious award honors dealerships that have excelled in automotive retailing in 2011, by providing exceptional customer service and satisfaction.

“Earning this award is a reflection of our entire staff’s commitment to delivering the best customer experience possible” says Gresham Ford owner Bess Wills. “I couldn’t be more proud to receive this recognition, especially since it comes from the people we value most-our customers. They’re the reason we were able to achieve this award.”

The President’s Award was established in 1998. Dealers become eligible through survey responses from customers related to their sales and service satisfaction.

Gresham Ford has won President’s Award, 2 of the last 3 years in 2009 & again in 2011.
“In order to achieve the President’s Award, dealers must exceed customer expectations every day in every department. The pursuit of excellence is not for the faint of heart – it requires passion, tenacity and, of course, hard work. This prestigious award salutes those top performing Ford dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction – in both sales and service – in automotive retailing, “said Jordan Pelluer, Gresham Ford’s regional representative.
About Ford Motor Company
Ford Motor Company, a global automotive history industry leader based in Dearborn, Mich., manufactures or distributes automobiles across six continents, with about 164,000 employees and about 70 plants worldwide. The company provides financial services through Ford Motor Credit Company. For more information regarding Ford and its products worldwide, please visit http://corporate.ford.com.